To use Testwise effectively, you should ensure you are running it on software and hardware that fulfils our minimum system requirements.
|Hardware Device||Web Browser|
|Desktop PC / Laptop (non-touchscreen)|
MS Internet Explorer 11 and above
|Touch Screen Desktop PC / Laptop||Tests that can be taken on this device|
|Apple iPad||Tests that can be taken on this device|
Unless specified you should ensure you have the latest version of each web browser. This may require you to also update your Operating System.
If using a Chromebook to administer any of your assessments, please disable any installed extensions as these may not be compatible with Testwise.
Please note: The admin pages of the platform have not been optimised for tablet use.
Tablet and touch screen device compatible products
The following tests/surveys can be taken on a tablet device, using either iOS or android operating systems, or on a touch screen device using the normal pupil login page:
Baseline (can only be taken using a tablet)
Please note: Our comprehensive testing processes ensure compatibility with the majority of major touch devices, however due to the number and variety of devices constantly being released to market there may be some minor issues experienced on emerging devices. If you experience any issues please advise our technical support team accordingly. (firstname.lastname@example.org)
|Purpose||User Type||Screen Resolution|
|Use basic functionality within Testwise|
School Admin role
Cluster Admin role
|1366 x 768 (100% zoom)|
|Take Tests within the Test Lobby||Students||1024 x 768 (100% zoom)|
The following file types should be allowed to be downloaded: .mp3 .swf .png .js .csv and .zip
Any firewall, content or proxy filtering done at the school must be allowed access to the following URLs:
Users of Smoothwall should read the following advisory: https://kb.smoothwall.com/hc/en-us/articles/360002031690-Fix-testingforschools-com-failure-to-send-through-a-Smoothwall
Please ensure pop-up blockers are disabled for Testwise.
If you still have problems please contact Technical Support:
+44 (0)330 123 5375, option 2 or email@example.com