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To use Testwise effectively, you should ensure you are running it on software and hardware that fulfils our minimum system requirements.

Web Browsers

Hardware DeviceWeb Browser
Desktop PC / Laptop (non-touchscreen)

MS Internet Explorer 11 and above

Google Chrome

Mozilla Firefox

Apple MAC

Apple Safari

Touch Screen Desktop PC / LaptopTests that can be taken on this device
Apple iPadTests that can be taken on this device
Android Tablet

Tests that can be taken on this device

Unless specified you should ensure you have the latest version of each web browser. This may require you to also update your Operating System.

You should also ensure that Javascript is enabled and your browser window is maximised.

If using a Chromebook to administer any of your assessments, please disable any installed extensions as these may not be compatible with Testwise.

Please note: The admin pages of the platform have not been optimised for tablet use. 

Tablet and touch screen device compatible products

The following tests/surveys can be taken on a tablet device, using either iOS or android operating systems, or on a touch screen device using the normal pupil login page:

  • CAT4

  • PASS

  • NGRT

  • NGST

  • Baseline (can only be taken using a tablet)

Please note: Our comprehensive testing processes ensure compatibility with the majority of major touch devices, however due to the number and variety of devices constantly being released to market there may be some minor issues experienced on emerging devices.  If you experience any issues please advise our technical support team accordingly. (

Screen Resolutions

PurposeUser TypeScreen Resolution
Use basic functionality within Testwise

Teacher role

School Admin role

Cluster Admin role

1366 x 768 (100% zoom)
Take Tests within the Test LobbyStudents1024 x 768 (100% zoom)

File types

The following file types should be allowed to be downloaded: .mp3 .swf .png .js .csv and .zip


Any firewall, content or proxy filtering done at the school must be allowed access to the following URLs:

Users of Smoothwall should read the following advisory:

Pop-up blockers

Please ensure pop-up blockers are disabled for Testwise. 


System checklist

Testwise System Checklist

If you still have problems please contact Technical Support:

+44 (0)330 123 5375, option 2 or

Frequently Asked Questions (FAQs)

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