To use Testwise effectively, you should ensure you are running it on software and hardware that fulfils our minimum system requirements.
|Hardware Device||Web Browser|
|Desktop PC / Laptop|
MS Internet Explorer 9 and above
|Apple iPad||Tests/surveys that can be taken on this device|
Unless specified you should ensure you have the latest version of each web browser.
If using a Chromebook to administer any of your assessments, please disable any installed extensions as these may not be compatible with Testwise.
Please note: The admin pages of the platform have not been optimised for tablet use.
Tablet compatible products
The following tests/surveys can be taken on a tablet device through the GL Assessment Application, using either iOS or android operating systems:
Baseline (can only be taken using a tablet)
|Purpose||User Type||Screen Resolution|
|Use basic functionality within Testwise|
School Admin role
Cluster Admin role
|1366 x 768 (100% zoom)|
|Take Tests within the Test Lobby||Students||1024 x 768 (100% zoom)|
The following file types should be allowed to be downloaded: .mp3 .swf .png .js .csv and .zip
Any firewall, content or proxy filtering done at the school must be allowed access to the following URLs:
Users of Smoothwall should read the following advisory: https://kb.smoothwall.com/hc/en-us/articles/360002031690-Fix-testingforschools-com-failure-to-send-through-a-Smoothwall
Please ensure pop-up blockers are disabled for Testwise.
If you still have problems please contact Technical Support:
+44 (0)330 123 5375, option 2 or firstname.lastname@example.org