To use Testwise effectively, you should ensure you are running it on software and hardware that fulfils our minimum system requirements.
Web Browsers
| Hardware Device | Web Browser |
|---|---|
| Desktop PC / Laptop (non-touchscreen) | MS Internet Explorer 11 and above Google Chrome Mozilla Firefox |
| Apple MAC | Apple Safari |
| Touch Screen Desktop PC / Laptop | Tests that can be taken on this device |
| Apple iPad | Tests that can be taken on this device |
| Android Tablet |
Unless specified you should ensure you have the latest version of each web browser. This may require you to also update your Operating System.
You should also ensure that Javascript is enabled and your browser window is maximised.
If using a Chromebook to administer any of your assessments, please disable any installed extensions as these may not be compatible with Testwise.
Please note: The admin pages of the platform have not been optimised for tablet use.
Tablet and touch screen device compatible products
The following tests/surveys can be taken on a tablet device, using either iOS or android operating systems, or on a touch screen device using the normal pupil login page:
CAT4
PASS
NGRT
NGST
Baseline (can only be taken using a tablet)
Please note: Our comprehensive testing processes ensure compatibility with the majority of major touch devices, however due to the number and variety of devices constantly being released to market there may be some minor issues experienced on emerging devices. If you experience any issues please advise our technical support team accordingly. (support@gl-assessment.co.uk)
Screen Resolutions
| Purpose | User Type | Screen Resolution |
|---|---|---|
| Use basic functionality within Testwise | Teacher role School Admin role Cluster Admin role | 1366 x 768 (100% zoom) |
| Take Tests within the Test Lobby | Students | 1024 x 768 (100% zoom) |
File types
The following file types should be allowed to be downloaded: .mp3 .swf .png .js .csv and .zip
Whitelisting
Any firewall, content or proxy filtering done at the school must be allowed access to the following URLs:
- hyvebranding.blob.core.windows.net
- www.testingforschools.com
- www.google-analytics.com
- secure.testingforschools.com
Users of Smoothwall should read the following advisory: https://kb.smoothwall.com/hc/en-us/articles/360002031690-Fix-testingforschools-com-failure-to-send-through-a-Smoothwall
Pop-up blockers
Please ensure pop-up blockers are disabled for Testwise.
System checklist
If you still have problems please contact Technical Support:
+44 (0)330 123 5375, option 2 or support@gl-education.com