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To use Testwise effectively, you will should to ensure you are running it on software and hardware that fulfills our minimum system requirements.

Web Browsers

Hardware DeviceWeb Browser
Desktop PC / Laptop

MS Internet Explorer 9 and above

Google Chrome

Mozilla Firefox

Apple MAC

Apple Safari

Apple iPadTests/surveys that can be taken on this device
Android Tablet

Tests/surveys that can be taken on this device

Unless specified you should ensure you have the latest version of each web browser.

You should also ensure that Javascript is enabled and your browser window is maximised.

If using a Chromebook to administer any of your assessments, please disable any installed extensions as these may not be compatible with Testwise.

Please note: The admin pages of the platform have not been optimised for tablet use.

Tablet compatible products

The following tests/surveys can be taken on a tablet device through the GL Assessment Application, using either iOS or android operating systems:

  • CAT4

  • PASS

  • NGRT

  • NGST

  • Baseline (can only be taken using a tablet)

Screen Resolutions

PurposeUser TypeScreen Resolution
Use basic functionality within Testwise

Teacher role

School Admin role

Cluster Admin role

1366 x 768 (100% zoom)
Take Tests within the Test LobbyStudents1024 x 768 (100% zoom)

File types

The following file types should be allowed to be downloaded: .mp3 .swf .png .js .csv and .zip


Any firewall, content or proxy filtering done at the school must be allowed access to the following URLs:

Users of Smoothwall should read the following advisory:

Pop-up blockers

Please ensure pop-up blockers are disabled for Testwise. 


System checklist

Testwise System Checklist

If you still have problems please contact Technical Support:

+44 (0)330 123 5375, option 2 or

Frequently Asked Questions (FAQs)

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